New for 2011 will be the Vendor Report Card. The Vendor Report Card will incorporate some administrative functions (invoice timeliness and accuracy) along with the current Vendor Scorecard to give a more complete picture of your performance. The Vendor Report Card will also give BONUS POINTS for phone-fixes ! Here are the point values:

Current Vendor Scorecard (60%)

Invoice Timeliness (30% ) % invoiced within 45 days

Billing Discrepancies (10%)

+ Bonus Points for Phone Fixes (x points each / max 10 points)